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Instructions and Troubleshooting
How to Run Programs From the CD
Windows XP/2000 error message "This program requires
at least 3MB of free virtual memory
to run"
"Projecto" Type General
Protection Fault Error
"Corrupt Installation Media"
Error
Music Button Does Not Function/Background Music Too Loud
Programs Print a Blank Sheet of Paper
General-Protection Faults
Other Operating Systems (e.g., OS2 / OS2
WARP)
Machine Freezes at Program Start-Up
Increasing Virtual Memory
Changing Printer Driver (corrects crooked columns when printing)
Drag Install
Disk Full Message...Can't Copy Macromix.DLL
Problems with Colors
"Bar Code" Effect When Highlighting
Diskette Problems (DOS)
Diskette Problems (Windows®)
Windows® 3.1 Compatible Programs
Software License
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How to Run Programs From the CD
Windows® XP
• Insert your CD. (If a window appears, click on "Cancel.")
• Double-click on the "My Computer" icon.
• Double-click on the CD-ROM icon.
• Double-click on the program icon. (If a message appears stating "There is no disk in the drive. Please insert a disk into drive 'A'", simply click on "Cancel".)
Other Versions of Windows®
• Insert your CD.
• Double-click on the "My Computer" icon.
• Double-click on the CD-ROM icon.
• Double-click on the program icon.
Macintosh®
• Insert your CD into the CD-ROM drive.
• Double-click on the icon that appears on your desktop.
• Double-click on the program icon.
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Windows XP/2000 error
message "This program requires at least 3MB of free virtual
memory to run"
For
Windows XP
• For Windows XP, click on the Start button and go into
the Control Panel.
• Click on Performance and Maintenance and select
the System icon.
• In the System Properties window, click on the Advanced tab.
• Click
on the Settings button in the Performance section and choose
the Advanced tab.
• In the Virtual Memory section,
click on the Change button.
• Take note of the original settings for the Initial size and Maximum
size numbers so you can change back to them when needed. Make sure
Custom Size is selected.
• For the Initial Size (MB) box, change the number to 200. For the
Maximum Size (MB) box, change the number to 400.
• Click on the
Set button then OK.
• Click on Apply in the Performance Options window.
• Restart the computer when prompted.
For Windows 2000
• click on the Start button and go into the Control
Panel.
•
Click on the System icon and choose the Advanced tab.
•
In the Performance section select the Performance Options button.
•
In the
Performance Options window select the Change button in the Virtual
Memory section.
•
Take note of the original settings for the Initial
size and Maximum size numbers so you can change back to them
when needed.
•
For the Initial Size (MB) box, change the number to 200.
For the Maximum Size (MB) box, change the number to 400.
•
Click
on the Set button then OK.
•
Click on the OK/Apply button until all windows
are closed.
•
Restart the computer when prompted.
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"Projecto" Type
General Protection Fault Error
This problem occurs on some computers when Projector (the program
that runs the CD's movies) tries to start and has a conflict with
certain video cards in conjunction with the video driver being used.
This can easily be solved by changing your driver to a Super VGA driver.
Follow these instructions:
For Windows® 98
• Click "START".
• Go to "SETTINGS" and choose "CONTROL PANEL".
• Locate and double-click the "DISPLAY" icon.
• Change the tab at the top of the screen to "SETTINGS".
• Click on the "ADVANCED" button at the bottom right-hand corner of the window.
• Click on the "ADAPTER" tab.
• Click on the "CHANGE" button next to the adapter type.
• When you get the Update Device Driver Wizard, click "NEXT".
• Click the circle "Display a list..." then click "NEXT".
• Click on the circle "Show all...". It will fill and change your screen so that you will have two boxes with adapter information. Note the currently highlighted manufacturer and model of your display driver in case you need to go back to that setting.
• On the left-hand box, scroll and search for a manufacturer which says "Standard Display Types". Highlight this by clicking once. In the "Models" box on the right side, you are looking for "Super VGA". Highlight this by clicking on it once and hit the "NEXT" button. An "Update Driver Warning" window will appear. Click on the "YES" button. This will take you to the Update Device Driver Wizard. Click on "NEXT".
• Click on the "FINISH" button.
• Whenever you get an "APPLY" button to click on, click on it. If the "APPLY" button grays over, click on "OK". Click on "APPLY"/ "OK" until you get back to your Control Panel or until you get a prompt asking you to restart the computer.
For Windows® 95
• Click "START".
• Go to "SETTINGS" and choose "CONTROL PANEL".
• Locate and double-click the "DISPLAY" icon.
• Change the tab at the top of the screen to "SETTINGS".
Click on the button that reads, "CHANGE DISPLAY TYPE". This
should present you with your display "ADAPTER TYPE" and
"MONITOR TYPE" settings for your computer.
• Click on the "CHANGE" button next to "ADAPTER TYPE".
This will show you all of the devices compatible with your video card.
• Click on the button next to "SHOW ALL DEVICES"; it will
fill and change your screen so that you will have two boxes with adapter
information.
• On the left hand box, scroll and search for a manufacturer which says,
"STANDARD DISPLAY TYPES.". Highlight this by clicking
once.
• In the "MODELS" box on the right side, you are looking for
"SUPER VGA." Highlight this by clicking on it once, and
hit the "OK" button. You will be returned to the "CHANGE
DISPLAY TYPE" screen at this time (unless your copy of Windows
was not installed with these drivers, in which case you will be prompted
to insert your Windows disks, so that Windows will find the information
it needs).
• At "CHANGE DISPLAY TYPE" press the "APPLY" button
at the bottom right of the window. From here, you may receive a message
asking you to use a current video driver or install a new driver.
• Select "CURRENT" by clicking once on the button.
• Windows should now prompt you to "RESTART YOUR COMPUTER".
Restarting will load the new information for the video change and
load your video under a new driver.
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"Corrupt Installation
Media" Error
• This problem can be avoided in most instances by following the
"Drag Install" instructions in this
FAQ.
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Music Button Does Not Function/Background Music Too Loud
• This happens when the program icon has been clicked too many times.
• After exiting back to the desktop screen, double click only once on the program icon. The program will load momentarily. Or, right-click on the program icon and choose "Open" to access the program.
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Programs Print a Blank Sheet
of Paper
• If your printer gives you a blank sheet of paper when printing
from the CD programs, check to make sure that your computer's display
colors are set to 256. Your computer must be set to 256 colors for
these programs to print properly. (If your computer is not set to
256 colors, the CD programs will display the following message at
start: "You will get much better results if you set your computer
to 256 colors.")
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General-Protection Faults
When these unusual errors occur, they are typically seen at start-up.
They can have a variety of number codes (e.g., Application Error:
EXECD.EXE EXE 60F5 GP# 0021.806 : 01CC). Because there is no easily-identifiable
cause for a general-protection fault, the solution will vary.
Some errors can be solved by performing one of the following:
• Start by changing the color depth of your monitor to 256 colors
or VGA.
• Perform a "drag install". (See "drag install"
instructions below). A "drag install" is just another
way of installing the programs onto your hard drive. This will
sometimes bypass the problems that caused the error.
• Reinstall Windows®.
• Get more memory. More memory (or possibly increasing the virtual
memory) might help prevent errors.
• Ensure that you have plenty of hard disk space for TEMP directory.
Windows applications will create temporary files when they run
out of space. If there is not enough disk space to accommodate
such files, an error may occur.
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Other Operating Systems (e.g.,
OS2 / LINUX / UNIX)
• Our programs are designed to run on Windows®, Macintosh®
and DOS systems. If you are using another platform (such as OS2),
our software probably will not operate. If you are running the software
on OS2/OS2 WARP or another operating system not intended for our
software and our software is working, consider yourself lucky. If
you do not have one of the platforms that will run our programs,
then you may return your product for a full refund.
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Machine Freezes at Program
Start-Up
Our software is designed to be as compatible as possible and to
operate on a full range of systems from basic to powerful. There
is no particular reason why our software might freeze at start-up,
but in the unlikely event that this does occur, the following might
be a solution:
• On some computers the CD programs tend to run much slower
than usual (due to the large amount of information being loaded
at start-up), especially on ODS Money Saver. Have some patience,
and let the computer sit for a few minutes; it should start
up eventually.
• If your program freezes, reboot and try turning on and increasing
the virtual memory (see increasing virtual memory).
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Increasing Virtual Memory
Macintosh®
• In Macintosh® computers the virtual memory control
is located in the "memory" section of "control panels"
(found in the apple menu). Click on the apple in the upper left
of the menu bar, and then click on "control panels" and
go into "memory". Once the memory control panel appears
(virtual memory will be the second section from the top), click
the on/off button on the left to turn it on (if it is not already
on), and then increase the size to the right (limited to the
amount
of hard drive space you have). Usually increasing the amount by
4M is enough to solve any memory problems in using our software.
Restart your computer.
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Changing Printer Driver (corrects crooked columns when printing from the nutrition programs)
Windows® 98/95/ME/2000
• Double Click on "My Computer" and double click on the "Printers" folder.
• Right click on your printer icon and select "Properties". Or, select the printer icon and go to "File" and choose "Properties".
• In the Properties window select the "Details" tab and click on the "New Driver" button. Make note of the current driver setting.
• A "Select Device" window will appear. In the "Manufacturers List" select "Generic". The "Models" list should now have the "Generic/Text Only" name.
• Click on the "OK" button.
Windows® XP
• Double Click on "My Computer" and access the Control Panel.
• Click on "Printers and Other Hardware."
• Go to choose a "Control Panel icon" and select "Printers and faxes."
• Right click with the mouse on the printer icon and select "Properties."
• Click on the "Advanced" tab and click the "New Driver" button. Make note of the current setting.
• Click "Next" in the "Add Printer Driver Wizard" window. In the Manufacturers list select "Generic". The "Generic/Text Only" name will appear in the Printers list.
• Click "Next". The printer is now using the new driver.
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Drag Install
A drag install can be used as an alternative method of getting
the programs into Windows® 3.1 & Windows® 95. This will
sometimes cure problems that may be occurring.
Windows® 2000/ME
• Click "START" and locate Windows Explorer under "Accessories" in "Program Files".
• Locate your C:\drive (hard drive/local disk) in "My Computer". Double click on the hard drive icon.
• Click on "File" and then select "New" and select "Folder".
• Rename the folder as "ODSCD".
• Click on the box that says "Local disk (C:)" and select your CD drive (usually D:\). The contents of the CD should appear on the right side of the window.
• Select all of the CD's files and drag them to the opposite side to the new folder you created. This will copy the CD to your hard drive.
• After the copy is complete, go to the new folder so that its contents appear at the right. Now select the program CD you wish to use (e.g., EDHCD, MPCD, WLPCD, FLACD, etc.) by clicking on the program icon. (The icon will usually have a picture representing the program).
• Now click on "FILE" and "CREATE SHORTCUT". Another icon will appear on the right; this is the shortcut.
• Next click on "START" with the RIGHT mouse button and select "OPEN" from the menu that appears. Drag the shortcut file to the "Programs" file in the open window. The installation is now complete and the shortcut will be located in the Start Menu under "Programs".
Windows® XP
• Click "START".
• Click on "Windows Explorer".
• Locate your C:\drive (hard drive/local disk) in "My Computer". Double click on the hard drive icon.
• Click on "File" and then select "New" and select "Folder".
• Rename the folder as "ODSCD".
• Click on the box that says "Local disk (C:)" and select your CD drive (usually D:\). The contents of the CD should appear on the right side of the window.
• Select all of the CD's files and drag them to the opposite side to the new folder you created. This will copy the CD to your hard drive.
• After the copy is complete, go to the new folder so that its contents appear at the right. Now select the program CD you wish to use (e.g., EDHCD, MPCD, WLPCD, FLACD, etc.) by clicking on the program icon. (The icon will usually have a picture representing the program).
• Now click on "FILE" and "CREATE SHORTCUT". Another icon will appear on the right; this is the shortcut.
• Next click on "START" with the RIGHT mouse button and select "OPEN" from the menu that appears. Drag the shortcut file to the "Programs" file in the open window. The installation is now complete and the shortcut will be located in the Start Menu under "All Programs".
Windows® 95
• Click "START".
• Go to "PROGRAMS" and choose "WINDOWS EXPLORER".
• Insert the CD into the CD-ROM drive.
• Make sure you are currently in the C:\ drive. (You can identify
whether you are in the C:\ drive by looking at the top of the
window on the left-hand side directly below the menu bar.)
• Click on "FILE" and then select "NEW" and
select "FOLDER".
• Click on the box that says "DRIVE C:\" (previously
described) and select your CD drive (usually D:\). Now the contents
of the CD should appear on the right side of the window.
• Select all of the CD's files and drag them to the opposite side
to the new folder you created. This will copy the CD to your hard
drive.
• After the copy is complete, go to the new folder and click on
it so that its contents will appear at the right. Now select the
program CD you wish to use (e.g., EDHCD, MPCD, WLPCD, FLACD, etc.)
by clicking on the program icon. (The icon will look like a yellow
diamond with a movie projector inside it.)
• Now click on "FILE" and select "CREATE SHORTCUT".
Another icon will appear on the right; this is the shortcut.
• Next click on "START" with the RIGHT mouse button
and select "OPEN" from the menu that appears. Drag the
shortcut file to the "PROGRAMS" file in the open window.
The installation is now complete, and the shortcut will be located
in the "START" menu under "PROGRAMS".
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Disk Full Message...Can't
Copy MACROMIX.DLL
• When the CD programs start up, a file (MACROMIX.DLL) is created
on the hard drive. This file enables the program to play its sounds.
The error occurs when there is not enough disk space to create this
file. This can be because some of the programs sometimes create
large temp files. The only current "cure" is to clear
more hard drive space or to operate the programs directly from the
CD.
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Problems with Colors
• This problem usually will identify itself upon start-up with a
message telling you that the program will work better in 256 colors.
If your monitor is not set to 256 colors, you may change the setting
as follows: Go into the Main group and select "Windows Setup".
Once in Setup, select the "options" menu and choose to
change system settings. When the window appears, click on the arrow
next to the video type and scroll down to the choices for 256 colors
(there are a few), and select any one of them. (Keep in mind that
you might need your Windows® installation disks handy when doing
this.)
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"Bar Code" Effect
When Highlighting
• We have found that on some machines, if you are in one of our programs
and you allow a screen saver to activate, when you resume work on
our program a "bar code" effect appears when you try to
highlight. To prevent this from happening, simply do not allow your
screen saver to activate. If you do experience this "bar code"
effect when highlighting, restart your computer and reenter the
program.
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Diskette Problems (DOS
format):
• Copying the DOS Versions to Your Hard Drive
• Error Opening FOOD.DAT Message (Executive Diet Helper)
Copying the DOS Versions to Your Hard Drive
If you want to have the DOS versions of any of our programs installed on your hard drive, use the standard copy command:
• At the A prompt or B prompt (e.g., A:\ or B:\) type the following: copy *.* c:
• Press the RETURN or ENTER key.
Error Opening FOOD.DAT Message (Executive
Diet Helper)
This error will usually occur when that file is either missing or corrupted. If you have installed Executive Diet Helper on your hard drive, make sure you copied the food.dat file as well as the program file. If the problem is occurring on your program disk, contact us to receive a new copy of the program.
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Diskette Problems (Windows®
format):
• "Unable to Create Directory"
Message
• Unable to Find File COMMONDLG.DLL
"Unable to Create Directory"
Message
While you are installing our programs on Windows® (just after choosing the default directory), Windows® may give an "unable to create directory...enter valid path" type error. If this happens, simply click OK, and when the default pathway window appears, type C:\ODS and press RETURN.
Unable to Find File COMMONDLG.DLL
If this error occurs, contact us for a copy of the commondlg.dll file to be placed into your Windows® system folder.
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Windows® 3.1 Compatible Programs
• Robot Challenge
• Air Explorer
• Carnival Math
• Amazing Art Corner
• The Fantastic Word Gizmo
• Magnificent Marlena's Mind-Bending Magic Show
• GeoRunner
• Farmer Greenfield's Virtual Harvest
• Health Watch
• Money Saver
• Food Label Analyzer
• Menu Planner
• Weight Loss Planner
• Executive Diet Helper
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Software License:
Read this License carefully before using the software. By using the software, you are agreeing to be bound by the terms of this License. If you do not agree to the terms of this License, promptly delete the unused Software.
1. LICENSE - The software and related documentation accompanying this License, whether on CD, disk, in read-only memory, or on any other media (the "Software") is licensed to you by Ohio Distinctive Software, Inc. (hereinafter called "ODS"). You own the CD on which the Software is recorded, but ODS and/or ODS's Licensor(s) retain title to the Software. No title to or ownership rights in the Software, or any portion of the Software, are transferred. This License allows you to use the Software on a single computer and make one copy of the Software in machine-readable form for backup purposes only. You must reproduce on such a copy the ODS copyright notice and any other proprietor legends that were on the original copy of the Software. You may also transfer all your license rights in the Software, the backup copy of the Software and a copy of the License to another party, provided the other party reads and accepts the terms and conditions of this License.
2. RESTRICTIONS - The Software contains copyrighted material, trade secrets and other proprietary material; to protect them, you may not decompile, reverse engineer, disassemble or otherwise reduce the Software to a human-perceivable form. You may not modify, network, rent, lease, loan, distribute or create derivative works based upon the Software in whole or in part. You may not electronically transmit the Software to or from a computer or over a network.
3. TERMINATION - This License is effective until terminated. You may terminate this license at any time by destroying the Software and all copies thereof. This License will terminate immediately without notice from ODS if you fail to comply with any provision of this License. Upon termination you must destroy the Software and all copies thereof.
4. EXPORT LAW ASSURANCES - You agree and certify that neither the Software, nor its printouts, will be exported outside the United States except as authorized and as permitted by the laws and regulations of the United States.
5. LIMITED WARRANTY ON MEDIA AND SOFTWARE - ODS warrants the CD's on which the Software is recorded to be free from defects in materials and workmanship. ODS uses virus protection software and has policies and procedures to help prevent the spread of computer viruses but does not warrant and does not accept liability for the spread of any virus via its products. ODS's entire liability and your exclusive remedy will be either a refund of money you have paid to ODS of replacement of the CD(s) not meeting ODS's limited warranty. Any implied warranties on the software, including the implied warranties of merchantability and fitness for a particular purpose, are limited in a duration to ninety days from the date of delivery. This warranty gives you specific legal rights, and you may also have other rights which vary from state to state.
6. ADDITIONAL DISCLAIMER OF WARRANTY - You expressly acknowledge and agree that use of the Software is at your sole risk. The Software is provided "AS IS"and without warranty of any kind, and ODS and ODS's Licensor(s) (for the purposes of provisions 6 and 7, ODS and ODS's Licensor(s) shall be collectively referred to as "ODS") expressly disclaim all warranties, express or implied, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose. ODS does not warrant that the functions contained in the Software will meet you requirements, or that the operation of the Software will be uninterrupted of error-free, or that defects in the Software will be corrected. Furthermore, ODS does not warrant or make any representation regarding the use or the results of the use of the Software or related documentation in terms of their correctness, accuracy, reliability, or otherwise. No oral or written information or advice given by ODS or an ODS authorized representative shall create a warranty or in any way increase the scope of this warranty. Should the Software prove defective, you (and not ODS or an ODS authorized representative) assume the entire cost of all necessary servicing, repair or correction. Some states do not allow the exclusion of implied warranties, so the above exclusion may not apply to you.
7. LIMITATION OF LIABILITY - Under no circumstances, including negligence, shall ODS be liable for any incidental, special or consequential damages that result from the use or inability to use the Software, even if ODS or an ODS authorized representative has been advised of the possibility of such damages. Some states do not allow the limitation or exclusion of liability for incidental or consequential damages, so the above limitation or exclusion may not apply to you. In no event shall ODS's total liability to you for all damages, losses, and causes of action (whether in contract, tort (including negligence) or otherwise) exceed the amount paid by you for the Software.
8. CONTROLLING LAW AND SEVERABILITY - This License shall be governed by and construed in accordance with the laws of the United States and the State of Ohio, as applied to agreements entered into and to be performed entirely within Ohio between Ohio residents. If for any reason a court of competent jurisdiction finds any provision of this License, or portion thereof, to be unenforceable, that provision of the License shall be enforced to the maximum extent permissible so as to effect the intent of the parties, and the remainder of this License shall continue in full force and effect.
9. COMPLETE AGREEMENT - This License constitutes the entire agreement between the parties with respect to the use of the Software and supersedes all prior or contemporaneous understandings or agreements, written or oral, regarding such subject matter. No amendment to or modification of this License will be binding unless in writing and signed by the president of ODS.
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